Terms and Conditions

The All-Out Pass participant (hereinafter referred to as a traveler, participant, or member) is agreeing that they have read, accept, and agree with the following terms and conditions and all information pertaining to this All-Out Pass at www.comingoutcancun.com. COMING OUT, when it appears within this document, refers to the event hosted by the registered trademark AMV Lifestyle LLC. Please print a copy of these terms and conditions for your records.

PAYMENT DUE DATES AND INFO: In order to register for Hotel Packages and the All-Out Pass, COMING OUT must receive a non-refundable deposit of $99 USD at the time of booking. COMING OUT accepts online payment of deposits through www.comingoutcancun.com and does not accept checks or money orders. All hotel package balances owed must be paid by July 5th, 2019. All final balances owed for your All-Out Pass must be paid by August 23rd,2019. COMING OUT reserves the right to obtain these fees and payments. You will not be able to obtain your All-Out Pass documentation and instructions unless your balance is $0. Once final payment is made packages are non-refundable.

COMING OUT hotel package payment is due on or before July 5th, 2019. All-Out Pass final payment is due on August 23rd, 2019. A COMING OUT staff member will be in touch with customers prior to event start date to outline All-Out Pass pickup details.

CANCELLATION, UNUSED SERVICES, AND REFUND POLICY: No refunds will be issued for any reason for deposits made on an All-Out Pass, nor on full payment of an All-Out Pass once final balance is paid. Substitutions may be emailed to info@comingoutcancun.com within 14 days of the groups’ arrival date.

After the exchange (delivery of COMING OUT All-Out Pass documentation), COMING OUT is not responsible for lost, stolen, or unused All-Out Pass tickets. These items are non-refundable and non-replaceable. No exceptions will be made. Tickets are non-interchangeable and can only be used by the ticket holder assigned in the COMING OUT reservation system. If a ticket is not used by the assigned holder, said ticket will no longer be valid for use.

MERCHANT PRIVACY POLICY: All personal information provided to COMING OUT will remain private and confidential. COMING OUT uses your contact information to notify you about important package updates regarding your trip.

DIGITAL PICTURES AND FILM: COMING OUT retains the right to photograph and film trip participants, which we may use for future promotional use. If you wish to not be on trip flyers, our websites, or other advertisements, please email COMING OUT at info@comingoutcancun.com.

PROPERTY DAMAGE DISCLAIMER: Any damage caused by a COMING OUT All-Out Pass member to any entity of our trips, including but not limited to: vendor properties, or any properties associated with the All-Out Pass will be the sole financial and legal responsibility of that member. This includes but is not limited to any fines, fees, legal actions or penalties, or any costs associated with the damages done by a COMING OUT participant. Any member who decides to participate in the damage of property will be removed immediately from event(s) or venue(s).

RULES, REGULATIONS, AND TRAVELER RESPONSIBILITY: COMING OUT and its suppliers reserve the right to enforce reasonable rules and standards of conduct to facilitate the trip for all trip member’s safety and enjoyment. By agreeing to these terms and conditions, you understand and acknowledge that failure to comply with such standards may result in the trip member being removed from any COMING OUT event at the trip participant’s expense, without subsequent refund. Each trip member is responsible for his/her own actions throughout the entire trip. Each member can choose to participate or not participate in any activities during the trip. The participant is solely responsible for any and all consequences due to illegal actions taken during this trip. By agreeing and acknowledging these terms and conditions, trip participant’s and their parent(s)/guardian(s), if applicable, do hereby release COMING OUT from any and all liability or additional costs arising out of, or in connection with, participant’s removal from the trip.

The participant understands Mexican laws must be obeyed while vacationing in Mexico, and that the drinking age in Cancun is 18 years. By agreeing to these terms, the participant agrees to be of legal drinking age. The participant and/or their guardian understands this All-Out Pass includes activities providing the availability of alcohol and agrees to proceed with reasonable caution and responsibility of their own actions.

RELEASE OF LIABILITY: According to these terms and conditions, the trip member understands and agrees that COMING OUT, their employees, affiliates, directors, management, staff members, and assigns will not assume responsibility for any claims, losses, damages, costs or expenses arising out of injury, accident or death, inconvenience, loss of enjoyment, disappointments, distress or frustration, whether physical or mental, resulting from weather, acts of nature, acts of terrorism, acts of God, delays, or other factors beyond the control of COMING OUT. As lawful consideration for this agreement you agree and covenant that neither you, your family, legal guardian, legal representatives, assigns, heirs, personal representatives, agents, and/or next of kin will not make any claim against COMING OUT, its owners, its employees, staff, employees acting as staff or sue for bodily injury, emotional trauma, death, or property damage caused in any way as a result of your participation in the trip. You further hereby waive, release and/or discharge all rights you may have in this regard.

COMING OUT is acting as an intermediary between you and suppliers which includes all event accommodations and all travel accommodations. COMING OUT is therefore not responsible for any breach of contracts with suppliers or any acts of negligence by suppliers which would result in any inconvenience, loss, damage, injury, or delay to you. COMING OUT will not assume liability for any acts of negligence on behalf of their employees, affiliates, directors, management, brand ambassadors, group organizers, staff members, suppliers, ground operators, and assigns, arising from or out of any COMING OUT function, or event. In addition, COMING OUT does not own or operate any person or entity that provides goods or services for your pass and, therefore, cannot be held liable for any acts of negligence by these service providers and suppliers. Without limitation, COMING OUT is not responsible or liable for any loss, injury, theft, pilferage, or damage to your property. COMING OUT travelers must seek any refunds or compensation directly from the suppliers of the services and not from COMING OUT. These services include, but shall not be limited to clubs, bars, restaurants, marinas or any other service providers or suppliers. COMING OUT does not provide, promote, endorse or condone the use of alcohol or drugs and COMING OUT is not responsible or liable in any way for the use or abuse of alcohol or drugs by anyone at an event.

ACKNOWLEDGMENT OF RISK: The participant in any of the activities provided by COMING OUT understands and specifically acknowledges and recognizes the potential for injury, loss of personal items, and/or death which can result from the participants’, or other co-trip participants’, use of alcohol and/or their possession and/or use of illegal drugs/narcotics during this trip. The participant also realizes that COMING OUT does not condone nor promote the irresponsible use of alcohol or illegal drugs. The participant acknowledges that risk and dangers may be caused by the negligence or participation of other participants, contractors and/or subcontractors of COMING OUT. The participant also recognizes and acknowledges that risk and dangers may arise from foreseeable and unforeseeable causes, including weather and other acts of nature. The participant fully understands and acknowledges that the aforementioned risks, dangers and hazards may increase during their engagement in any recreational activities which may take place during their trip.

EXPRESS ASSUMPTION OF RISK AND RESPONSIBILITY: In recognition of the inherent risk of the travels and related activities in which the participant is intending to engage, he/she confirms that they are physically and mentally capable of participating in the activity and that he/she will be mature and responsible in his/her behavior and particularly in connection with any alcohol use in which he/she may participate. The participant is willingly and knowingly electing to engage in this All-Out Pass in spite of the potential risk of danger and willingly and voluntarily assumes full responsibility for any injury, loss or damage suffered by or caused by the participant, whether caused in whole or in part by the negligence of the owners, agents, officers, employees, contractors or subcontractors of COMING OUT.

TOURS, CRUISES, EXCURSIONS: All Terms & Conditions outlined in this agreement apply to any additional activity purchased through COMING OUT. These activities include but are not limited to; day trips, tours, boat cruises, yacht/catamaran rentals, beach club services, excursions, etc.

Additional Information: Hotel Package Requirements/Provisions & Payment Procedures:

  • Hotel accommodations are provided by ISTours (ISTours inc.)
  • Time of booking does not secure a particular room location, all based on the hotel’s availability.
  • A $99 per person non-refundable/non-transferable deposit is required at the time of booking and is applied to the overall cost of your package (deposit available for a limited time).
    • Deposit period ends on 7/4/19.
  • Full FINAL PAYMENT is due by July 5th, 2019. There are no extensions or exceptions to this deadline date. Any booking without a $0 balance by end of business day of 7/5/19 will be automatically canceled and penalty fees will apply.
  • All room rates include hotel tax.
  • All hotel room categories are “Standard” (run of the house); unless noted otherwise.
  • All credit cards are processed and posted by AMV Lifestyle LLC.
  • Any hotel changes, requests and/or cancellations MUST be made in writing only by e-mail to: info@comingoutcancun.com
  • From August 14, 2019 forward, no refunds apply for cancellations (for any reason) and no-shows. In addition, no refunds will be made for including accommodations and/or services which you do not use.
  • Hotel incidental charges will require an additional credit card authorization at the time of check-in (i.e. parking fees, refrigerators, rollaway, room service, etc.).
  • Due to our specially priced hotel rooms, hotels participating in ISTours programs are not able to issue awards points or credits for stays booked through ISTours.
  • ISTours does not take responsibility for renovations happening or any unforeseen electrical, plumbing or mechanical failures at the hotel level.
  • All bookings incur a one-off non-refundable processing fee of 3.1%.
  • Travelers will be emailed a detailed Departure Guide 1-2 weeks prior to the event date with information about package pick up and event schedule/times/locations.

PLEASE NOTE: These Terms and Conditions may be changed, modified, supplemented or updated by COMING OUT from time to time without advance notice and participants will be bound by any such changed, modified, supplemented or updated Terms. Unless otherwise indicated, any new content or services added to this website will also be subject to these Terms and Conditions effective upon the date of any such addition. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement. The participant is encouraged to review the website and these Terms and Conditions periodically for updates and changes.

GOVERNING LAW: These Terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions.

INTERPRETATION OF THESE TERMS AND CONDITIONS: This Trip Participant Agreement and Terms and Conditions, available at www.comingoutcancun.com, shall be construed as broadly and inclusively as permitted by law. Should any portion be ruled invalid/unenforceable, the ruling shall not otherwise affect or limit the enforceability of the remainder. Paragraph headings shall be for reference purposes only and shall not be construed to be part of the terms themselves, nor will they limit or define the meaning of any text stated thereafter. COMING OUT’s voluntary waiver of any of the provisions herein shall not constitute a waiver of any other provision.